TotalBond Veterinary Hospitals

Position Statements

TotalBond Veterinary Hospitals is a well-established, full-service, small animal veterinary provider of progressive and comprehensive medical, surgical and dental care for your pets.

Pain Control And Analgesia

The recognition and treatment of pain in both human and veterinary medicine is undergoing a revolution of sorts. Old ways of thinking are being replaced by new, and at TotalBond Veterinary Hospitals we have made it a passionate point to stay on the cusp of pain relief and prevention, and in fact TBVH is considered a leader in veterinary profession. Aside from the latest research, medications, and modalities (including but not limited to medications, acupuncture, therapeutic laser, biologic therapy, and much more) that are used to address pain, we are talking here about simple attitude and philosophy.

We find it simply unacceptable that an animal would be in unnecessary pain. That is as plain and simple as it gets.

Therefore we do not wait to see if a patient necessarily “appears” to be in pain (research clearly shows that because of adaptive behaviors in animals, even a well-trained human observer cannot reliably identify which pets are “in pain” and which are not). If logic would dictate that a procedure (e.g. surgery) or a condition (e.g. arthritis) activates nerve endings and would result in pain, then that patient will get medication for pain as a routine part of the procedure or condition. Period. For chronic pain, we are also committed to offering novel interventions drawn from the most recent experiences and evidence in human and veterinary medicine.

Philosophically we cannot accept the notion that your pet sits in pain, and as a result (research also tells us) recovers more slowly and with higher risk for complications from the stress that inevitably results.

An animal is just as vulnerable and no more understanding of the fear and pain involved in illness, injury, or surgery (even if elective) than is 4 month-old baby undergoing the same. We would no sooner withhold pain medication from one of our patients than you would if you had a child that got sick, hurt, or needed surgery.

To be truthful, the changes in veterinary medicine regarding control of pain are not yet universally accepted or implemented. TotalBond Veterinary Hospitals progressive and prioritized thinking regarding the recognition, prevention, and treatment of pain is mirrored by some but not all practices. You may find that our philosophy here is something that separates us from the rest of the field. Dr. Epstein was among the first “CVPP’s” (Certified Veterinary Pain Practitioner), served as President of the International Veterinary Academy of Pain Management, and continues to be an authority and prominent author and national/international lecturer in this area.

TBVH adheres to the principles found in the 2015 AAHA-AAFP Pain Management Guidelines.

Vaccinations And Preventative Care

“Superior Preventive Pet Health Care With Fewer Vaccinations

When it comes to vaccinations of pets, I don’t think Bob Dylan would mind us borrowing “The times, they are a-changin’.”

In fact, it is fair to say that they have already changed.

Aggressive, annual vaccination and re-vaccination of dogs and cats for the past four decades has greatly reduced infectious disease that once scourged the pet population, including distemper, hepatitis, and others.

But what was once considered so regular, so routine, so seemingly necessary is now completely reconsidered, and well, different.

There is new information on both the safety and efficacy of vaccinations in pets that has driven these changes.

While the vaccinations we give are by any standard not only safe but very safe, they are not without the possibility of adverse effects. Certainly some animals can and do have allergic reactions to their immunization. There are some growing concerns about the role that over-vaccination may play in the development of hyper-active immune conditions. And the granddaddy of them all: the infrequent but confirmed cause-and-effect relationship between vaccinations and the formation of sarcomas (malignant tumors) in cats has been established for more than 10 years.

Thus the practice of indiscriminate vaccination, or of vaccinating annually merely because we have always done so, must be abandoned.

And it begs the question of whether it is even necessary to vaccinate so often in order to maintain protection against the diseases we are targeting. The answer is: almost certainly not. Advances in vaccine technology and enhanced understanding of the immune system have allowed leading authorities in veterinary medicine to argue convincingly that a protective immune response will persist for years following certain vaccinations. A growing body of data supports administering core vaccinations (distemper, hepatitis, and parvovirus in dogs; distemper, herpes, and calicivirus in cats) at 3-year and possibly even longer intervals in our household companions.

In fact: after years of objective consideration, the American Association of Feline Practitioners established such 3-year core vaccination guidelines for cats in 2000 (updated in 2006), and the American Animal Hospital Association did so for dogs in 2003 (updated in 2011).

This has challenged and changed the veterinary profession. TotalBond Veterinary Hospitals has embraced the new protocols from their inception; many other practices have not, and continue to re-vaccinate annually with little scientific reason for doing so. In fact some practices rely heavily on such outdated vaccination protocols. Moreover, many pet owners who are so used to the annual protocols that had been recommended for years, continue to unnecessarily seek out vaccinations their pet may not need. This has the unfortunate effect of adding needless dollars and safety risks to the health care of those pets.

This has challenged and changed the veterinary profession. TotalBond Veterinary Hospitals has embraced the new protocols from their inception; many other practices have not, and continue to re-vaccinate annually with little scientific reason for doing so. In fact some practices rely heavily on such outdated vaccination protocols. Moreover, many pet owners who are so used to the annual protocols that had been recommended for years, continue to unnecessarily seek out vaccinations their pet may not need. This has the unfortunate effect of adding needless dollars and safety risks to the health care of those pets.

We invite you to research this area on your own. Many websites will address the changes described, but you might consult and for the some of the most comprehensive discussions. Please feel free to ask our doctors questions on this important matter. We are always at your disposal. Thank you!

End Of Life And Euthanasia

Whereas our patients lack the ability to understand their discomforts and fears, and moreover if persisting they perceive no end to them at all, we have an ethical obligation to provide a means by which pets may avoid needless pain, fear, anxiety, and suffering. Euthanasia (“good death”) provides for such a peaceful, dignified ending and is a gift when properly applied and in an appropriate time and manner.

Each pet’s end of life issues will be particular to him or her alone, and the owner and doctor will consider carefully the decision. When the pet owner and the doctor agree that the time and the decision is right, then all of the doctor’s skill and compassion will be called forth, along with that of our staff and hospital systems, to assist the client with the difficult emotional process to follow. Done well, euthanasia can be a releasing, even beautiful experience, and this can be of great assistance to our clients working through the normal grieving process.

It is this practice’s view that such a gift is to be reserved for only those pets whose owners have exhausted reasonable options that might reasonably improve the pet’s quality of life, and who have consulted with the doctor, and whereupon the doctor’s professional and medical opinion rests in agreement with the owner’s.

Further, it is this practice’s position that we will politely, gently, and without judgment decline to perform what we will call euthanasia of convenience. “Euthanasia of convenience” can be defined as the request by a pet owner to conduct a life-terminating procedure on a pet deemed essentially healthy and free of serious behavioral problems, for reasons that may or may not be made known to the doctors or hospital staff but most often include a perceived negative impact on the owner’s personal lifestyle.

We will instead kindly offer a number of other alternatives aimed at addressing the owner’s original concerns which has led to the request. The compassion displayed toward the owner in these difficult situations is what can most often save the life of a pet that has come to the hospital for the sole purpose of being put to death.

Our position takes no moral high ground and it is patently not permitted to judge the client or their reason for making a request which we have subsequently declined (which is almost always most difficult for them). Instead, it merely speaks to a belief system wherein our advocacy for the pet may, at these rare times, override the immediate lifestyle needs of the pet owner. At these times, we choose to use our skills and resources in creative ways that can address the owner’s needs without taking the irreversible step of ending a life that could otherwise continue and receive love and unconditional affection for some time to come.

Each request for euthanasia will be met with immediate attention, compassion, and empathy…as if it is the only time we or the pet owner will have to encounter it. Given the emotional and permanent nature of euthanasia, such requests will be processed only through a compassionate and serious discussion with the doctor in the privacy of an Exam or Comfort Room. Said more directly, as a strict policy we do not allow “drop-off euthanasia,” whereby the pet is presented for an end-of-life procedure without the owner and the pet spending some time with the doctor.

These consultations allow us to explore with the owner all their options, and the support available to them, much of which the pet owner is likely to be unaware. We will describe the procedure in great detail, including the efforts made on their pet’s behalf that allow it to be peaceful and painless…this will be of great comfort to the owner. Such appointments are best made, whenever possible, in slightly off-hours in order that we may spend the proper amount of time and provide some additional privacy. We will offer to perform this service in the comfort of a client’s homes, or if in our hospital, in a Comfort Room, with helping words, a comforting touch, literature, websites, connecting items, follow-up contact, and the ability to further honor the memory of their pet. Fees will be charged for the Consult & Support Services, the preparation of the patient, the euthanasia solution itself, and all appropriate memorialization services…which permits us to provide this kind of care at such a high level.

We pledge ourselves to making a pet’s end-of-life experience uniquely superior to the expectations of any pet owner. For ourselves, we allow each other to freely and openly express feelings and emotions in the moment, and thereafter…whenever they might be there. It is healthy and normal that our doctors and staff experience individual and a cumulative sense of loss, and we pledge our support to one another in addition to our clientele.

Cosmetic Procedures

Feline Onchyectomy (Declawing):

The controversy surrounding this procedure is well-understood. TBVH’s position is under continuing evolution, and currently holds that select owners may decide that the procedure may be necessary for select cats in select households to remain indoors and bonded to their owner.

  • In kitten visits, doctors and staff should make the effort to educate clients about proper training and tools with regards to scratch posts/pads etc.
  • Doctors and staff will make no overt recommendation to the client for their cat’s declawing
  • In the event the client complains about destructive behavior or inflicting wounds on other family members, behavior modification counseling and/or the recommendation for Soft-Paws is then undertaken
  • In the event behavior modification or SoftPaws is unsuccessful at resolving the destructive and/or injurious behavior, OR the client at any time asks for information about declawing, we will educate the client with regards to onchyectomy at our practice, which includes the following principles.
    • It is an amputation of the 3rd phalanx of each digit
    • We are uncompromising about the steps taken to maximize safety and comfort.
    • Only the front feet will be done; the rare exception may be made for homes where a family member lives who is intolerant of even the most minor wounds that might be inflicted by the rear claws e.g. when jumping off the lap i.e. diabetics, immunosuppressed individuals (HIV, chemo, steroids).
    • The fee is a turnkey fee which includes the following, and no component may be eliminated to reduce the fee:
      • Pre-op lab work.
      • Multi-modal perioperative pain management which includes but is not limited to: pre-anesthetic opioid +/- NSAID, intra-operative ketamine CRI, ring block of the feet, procedure performed via laser dissection of P3 only; post-op medetomidine prn, post-op opioid, NSAID, +/- spinal cord modulator e.g. gabapentin

Ear Cropping And Tail Docking:

  • The AVMA has taken the position of opposing ear cropping and tail docking of dogs when done solely for cosmetic purposes. The AVMA encourages the elimination of ear cropping and tail docking from breed standards.
  • Total Bond Veterniary Hospital will make no recommendation for either of these procedures to be done, and will decline if requested to perform ear crops.
  • For the client that requests tail docks, we will educate as to its strictly cosmetic yet painful nature, with no medical or health benefit to the pet, and not a procedure we recommend.
  • For the client that insists they will have the procedure done, we can quote them our fees which include an uncompromising stance on multi-modal peri-operative pain management, the timing, and the doctor to perform it. The rationale is that our pain management protocols are likely to be far superior to other practices where tail dock procedures are performed, and certainly if the owner were to attempt at home (yes, this happens), and the patient ought to have the opportunity to have the procedure done with that level of attention to pain control, rather than being condemned to having it done with minimal pain control. It is axiomatic that the procedure is likely to be more expensive at our practice then it might be elsewhere, but then it is the client’s responsibility to choose what they wish for their pet. Hopefully the emphasis that we place on pain management (and its attendant expenses) may have the effect of casting doubt in the owner’s mind about the wisdom of proceeding with the procedure altogether, whether with us or elsewhere.


  • Total Bond Veterinary Hospital will decline under all circumstances to perform this procedure.
  • Alternatives for incessant barking include a variety of behavioral modification techniques, citronella bark collars, and if necessary pharmacologic interventions to help deal with anxiety issues.

Good Samaritan Philosophy

The phrase and concept of “Good Samaritan” is nearly universally known by people of all faiths and religious persuasions. Its meaning is generally taken to describe the person who helps during a crisis, without any expectation of remuneration, or sometimes, even thanks. In today’s society, we have come to expect the problem to then be handled by others e.g. police, EMT’s or the hospital, social services, or in the case of animals, welfare groups, the municipality (Animal Control), and private veterinary hospitals. This “Good Samaritan” help is certainly necessary and commendable, yet the responsibility sometimes appears to end there.

However, even in the original parable (it can be found in Luke 10:25-37), the individual did not merely help a man who had been beaten and robbed by treating his wounds and taking him to a nearby inn to recover…he also paid the innkeeper for the man’s room and board. In other words, this good Samaritan did not rescue and then expect someone else to make the man well and bear all the expenses; he saw that his obligation continued, at least in a collaborative effort with others.

Veterinary hospitals, including ours, are regularly brought “strays” or “rescues” by folks that are generously and genuinely termed “Good Samaritans,” and indeed the trouble that such individuals have gone through is admirable and we are glad that they have given us the opportunity to help as well. In fact, we started our non-profit “B.E.A.M” (Because Every Animal Matters) with such situations in mind and we can dedicate some resources to these animals. On the other hand as a practical matter tens of millions of unwanted animals are destroyed every year, and the point of that shocking statistic is that any given animal hospital can not solely bear the financial responsibility for every inured, sick, or even just merely stray animal in our communities. Thus we consider doing the good work of providing for the under-served animals in our midst a partnership between ourselves, Good Samaritan citizens, humane organizations, and the municipal authorities, which all share in the financial and supportive roles. And in response to this need we have developed a Good Samaritan Policy with which to guide the decision-making process when presented with this type of situation, so that we can maximize the use of our resources to the widest, longest, and best possible use for animals who need every bit of help that we can render them.

Our Code of Ethics

  • TotalBond Veterinary Hospitals’ directors and staff will be honest and ethical in all words, deeds, and actions.
  • We will uphold quality of veterinary care and ongoing education to assure the most progressive and scientifically sound medical and surgical procedures, and humane, compassionate patient care.
  • We will maintain and protect our practices’ reputation for honesty, fairness, respect, responsibility, integrity, trust, and sound judgment. Our ethical performance equates to the sum total of each and every employee’s ethical principles.
  • Our practice will not compromise its principles for short-term advantage. We will adhere to a policy of zero tolerance for illegal or unethical conduct.
  • Officers, directors, doctors, and staff of the practice will never permit their personal interests to conflict, or appear to conflict, with the interests of the practice, its patients, its clients, or the veterinary profession’s ethical guidelines.
  • All levels of staff will often come into contact with, or have possession of, proprietary, confidential, or practice-sensitive information and will take appropriate steps to assure that such information is strictly safeguarded. This information – whether it is on behalf of our practice, or any of our clients or patients – could include strategic business plans, operational systems, medical protocols, marketing strategies, client lists, sensitive client information, patient records, personnel records, or financial information.
  • Proprietary, confidential, and sensitive information about this practice, employees, clients and patients, or other companies, individuals, and entities will be treated with sensitivity and discretion and only be disseminated on a need-to-know basis. This policy includes non-disclosure of such information to spouses, friends, and relatives.
  • Officers, directors, and employees will seek to report all information accurately and honestly, and as required by applicable laws, regulations and reporting requirements of governmental agencies and professional organizations.
  • Officers, directors, doctors, and staff will avoid disparaging comparisons of the services and competence of competitors.
  • Officers, directors, doctors, and staff will avoid disparaging remarks about clients, and even about pets, and certainly about one another.
  • We will not engage in gossip.
  • Officers and directors will obey all Equal Employment Opportunity laws and act with respect towards others
  • No bribes, kickbacks, or other similar remuneration or consideration shall be given to any person or organization in order to attract or influence practice activity.
  • All practice employees are obligated and agree to disclose unethical, dishonest, fraudulent, and illegal behavior, or the violation of practice policies and procedures, directly to management.

Low-Stress Handling Traditional Dog Training Vs Leadership Without Force

The Old Way: Conflict and Coercion

We’ve all heard advice that relates dog behavior to wolf social behavior: “Always eat before your dog and go through doorways first because that’s what a dominant wolf would do.” “If your dog growls or barks inappropriately or otherwise misbehaves, put him in his place by doing an alpha roll where you force him onto his back until he submits. That way you can be the boss.”
20 years ago when I started training, this is the type of advice I gave because it was all I knew. At that time, like everyone else, the choke chain and pinch collar and a well-timed correction formed the cornerstone of dog training for me. And I thought that dominance was the root of all behavior problems. Combined with a strong ability to read aggressive dogs, a lack of fear of being bitten, and fervor for trying to master the techniques of whomever I could, these methods and ideologies served me well. They were the methods of the traditional dog trainer, now sometimes called a balanced dog trainer if rewards are sometimes used.

Times Have Changed for the Better

Because I am always searching for ways to improve, as knowledge of dog and wolf behavior trickled down from the research and field scientists, my knowledge of animal behavior expanded and consequently my philosophies changed.
In the past two decades our understanding of dog behavior in relation to wolves, as well as our understanding of dominance and social hierarchies has advanced. Wolf biologists now rarely use the term alpha when referring to pack leaders in the wild. Careful observation has revealed that dominant wolves do not force subordinates onto their back (incorrectly termed an alpha roll). Rather subordinates offer the posture as a sign of deference (more appropriate term, submissive roll). In addition, ethologists agree that studies on the process of domestication and on canine communication are making it more and more clear that a dog is not a wolf.

Dominance is Not the Root of Bad Behavior

It is also now clear that dominance is generally not the cause of bad behavior. This is evident once you know the definition of dominance. In animal behavior, dominance is defined as a relationship between individuals that’s established by force, aggression and submission in order to gain priority access to resources. A dominance relationship is not established until one individual consistently submits. With this definition in mind, it is clear that most of the unruly behaviors we see in our pets are not due to a desire to gain higher rank. Consequently, dominance theory becomes irrelevant for most behavior problems in our pets.

Leadership Without Force

So what is the root of unruly behavior? The psychology studies on learning and behavior of the last 60+ years have shown us that animals (and humans) behave in undesirable ways because these behaviors have been reinforced. To change behavior we have to remove the rewards for undesirable behavior and focus instead on rewarding good behavior.
The simple approach, along with attention to the nuances of timing, body language, and motivation, forms the basis for establishing a relationship of trust between the human and the pet. Training becomes a joy rather than a chore and the methods open up a whole new connection with your pet.

TBVH adheres to the approach advocated by the late Dr. Sophia Yin,, and staff have been trained extensively in her Low-stress Handling techniques We invite you to read more about the techniques and handling philosophy we embrace at TBVH…and that you can at home as well.